Field Sales

Field2Base provides a unique sales automation tool for companies looking to automate data coming from its field sales agents. Field sales is a tough job with many built in inefficiencies. A field sales person should be focused on sales and customer satisfaction not software screens, databases and wireless coverage issues. Luckily Field2Base provides a simple to use application that allows field sales agents to present a high tech face to the customer and enables them to focus on the customer and increasing sales.

Using Field2Base agents can document customer complaints, material defects or warranty issues. Importantly, Field2Base can also be configured to enable agents to place orders from the field without dealing with complicated processes for accessing backend systems and establishing wireless connections. By simply filling out a form in Field2Base and taping on the "Send" icon agents can quickly and efficiently place orders with their customers before their competition gets a chance to.

Benefits of using Field2Base include:

• Automated business flow for order entry, logging of complaints
• Improved competitive positioning
• Improved customer service
• Increased sales due to more time in field with customers
• Better documentation of product issues for resolution with manufacturers
• Improved communications between salespeople and project managers and order department.
• Reduced support infrastructure/ personnel
• Accurate material ordering

Learn how Field2Base is being used in field sales by a service company and by a large distribution firm.