Insurance

Insurance claims and inspections for property coverage involve significant amounts of paperwork and record keeping by field agents.  The ability to quickly and accurately gather information can have a direct impact on the bottom line of insurance firms involved in these processes. 

Claims and inspections field personnel traditionally complete their paperwork manually.  Often times a digital camera is used to document property conditions.  Once all paperwork is completed, it is delivered to the office where support personnel capture the information, index and archive it, and forward it to a back office system for retention and processing.  Digital photos are downloaded to computers, indexed and then included with hardcopy reports.  This is usually done at night by field agents or after the fact by office personnel.  Regardless, these manual, data processing steps result in human errors and incomplete documentation.

It is not uncommon for field agents’ paperwork to be incorrect at the time it is turned over to the office for a number of reasons:

• One or more forms may be obsolete.
• Forms may be incomplete, unreadable or completed with invalid data.
• Forms are lost during transport to the office.
• Photos are lost, deleted or not correctly associated with the correct accompanying form.

In these cases, the field agent must re-do the paperwork, often resulting in additional travel related costs, schedule disruptions for both the field agent and the insured and prolonging delays to process claims or policy information.

Field2Base’s Forms2Base technology eliminates the need for manual data processing while also curing the ills of paper based data collection by field agents.  Instead of paper, all phases of the insurance claims and inspections processes are captured on an electronic form (including signatures and photos) for immediate transmission to clients and the office archives.  Designed to be extremely user friendly, Forms2Base is quickly deployed and adopted by any user in your organization.

By expediting and simplifying common medical examination processes Field2Base clients can expect a quick return on their initial investment along with more profits on a permanent basis.

Benefits of using Forms2Base include

1. Real-time, simultaneous delivery of forms to all users.
2. No more obsolete forms – revisions instantly forced to all agents’ tablets.
3. No incomplete or ambiguous forms - critical information is 100% readable
4. Immediate, secure back-up and archiving - perfect digital paper trail with chronological time tags.
5. Quicker work completion by field agents - no end-of-the-day paperwork
6. Your company can offer additional insurance inspection or claims services due to increased productivity
7. Reduced billing cycle time with 100% billing accuracy = increased cash flow.
8. Integrates seamlessly with your company’s back-end software systems.
9. Product enhancements are immediately made available to all clients.