“The amount of paper and time saved is phenomenal.”— Kasey Meadows, Administrative Coordinator · Mountain Hospice
Mountain Hospice serves rural communities throughout West Virginia where timely documentation and accurate patient information are critical to delivering quality care.
Nurses relied on large paper admission packets and manual documentation processes. Rural connectivity limitations created additional delays while office staff spent significant time scanning, filing, and re-entering information.
Mountain Hospice digitized clinical, administrative, HR, and patient-admission workflows while enabling offline operation for field staff.
Admission visit times dropped by nearly half. Verbal orders and DME requests move faster, paper usage fell dramatically, and clinicians spend more of every visit with patients and families instead of paperwork — all while strengthening HIPAA and Electronic Visit Verification compliance.
Measurable improvements at Mountain Hospice
Estimated efficiency gains are calculated using annual submissions, estimated time saved per submission, and an assumed labor rate. These estimates illustrate potential operational efficiency and are not guarantees of actual savings.